Here’s how we can help

24/7 Repairs

We provide round-the-clock emergency repair to address urgent issues promptly, ensuring your tenants' safety and satisfaction, and protecting your property from further damage.

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Tenant Find

Our tenant find service covers everything you need to secure reliable tenants quickly and efficiently. We handle viewings, tenancy agreements, collect and secure deposits, and coordinate a smooth move-in process.

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Property Compliance

Ensuring your property meets all legal requirements is our priority. We will arrange all key certifications, including EPCs, EICRs, and Gas Safety Certificates, keeping your property compliant with current regulations.

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Rent Collection

Our rent collection service takes the hassle out of chasing payments. You will receive a full statement every time we pass collected rental monies to you, showing any agreed deductions. 

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Tenancy Renewals

We handle tenancy renewals to help landlords retain tenants and minimize void periods. Our team reviews market conditions, advises on potential rent adjustments, and facilitates the renewal process efficiently.

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Property Inspections

Will inspect your property yearly, or on request. This helps identify unreported issues early and ensures your property is being well cared for, giving you peace of mind.

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Key Holding

We securely store a set of your property keys, allowing authorised access when required for maintenance, inspections, or emergencies. This service helps facilitate property management tasks efficiently while reducing the need for landlords to be present. 

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Void Inspections

We carry out monthly checks during vacant periods to keep an eye on your property's condition and ensure it's ready for the next tenancy. Our proactive approach helps protect your investment and reduce turnaround time.

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Communication

We keep you informed every step of the way via the landlord dashboard. From updates on your property’s condition to resolving tenant issues, our proactive communication ensures you’re always in the loop.

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Why Landlo?

Experience a modern, hassle-free approach to property management—efficient, transparent, and built for today’s landlords.

Tenant Portal

Our Tenant Portal provides instant access to troubleshooting guides, FAQs, and essential resources to help resolve common problems. If further assistance is required, tenants can submit a maintenance request directly through the portal or get immediate assistance in case of an emergency. This structured process helps tenants receive the right support while protecting your property from unnecessary emergency call-outs. 

Landlord Dashboard

As a landlord, you need a reliable way to stay informed about your property's maintenance and compliance needs. Our Landlord Dashboard keeps you updated on reported issues, allows you to approve contractor quotes, and provides access to key property documents. We also keep you informed on upcoming certificate renewals, inspections, and maintenance schedules, ensuring your property remains compliant and well-maintained. The landlord dashboard is avaliable in all web browsers, it can also be saved as an app on your smartphone (Apple/ Android).

Our 24/7 Property Emergency Procedure

This ensures urgent issues are handled swiftly. Tenants first access our troubleshooting guides via the portal, followed by guided chat triage to assess the situation. Genuine emergencies are escalated to our out-of-hours team by phone, with rapid contractor dispatch when needed. This structured system safeguards your property, prioritises tenant safety, and delivers peace of mind around the clock.

No Set-Up Fee

We don’t charge a set-up fee, so you can begin property management with us simply and smoothly. Our focus is on clear, straightforward service from day one—without an initial set up fee to worry about.

No Fixed Term

We believe in flexibility, which is why we don’t lock you into long-term contracts. You have the freedom to continue using our services for as long as they benefit you. If you ever decide to move on, all we require is a simple three-month notice period.

Fair, Transparent Repairs

We believe in honest and transparent pricing, which is why we do not add any surcharge to organise repair works under £2,000 for active tenancies. You’ll only ever pay the exact cost quoted by the contractor, ensuring you get fair pricing for all repairs, without any hidden fees or markups. Refer to our terms or landlord fees for further details.

Client Money Protection

All funds are fully protected under the Client Money Protection (CMP) scheme through Propertymark and are securely held in a designated client account. This ensures that all transactions are handled transparently and in compliance with industry regulations, giving landlords complete peace of mind.

Fair Fees During Vacancies

We don’t charge full management fees when your property is empty. Instead, a straightforward flat fee applies, as set out in our Landlord Fee Schedule. This includes a monthly visual inspection to check the general condition and ensure the property is secure and ready for re-letting. No overcharging, no unnecessary extras – just a fair approach to vacant management.

No Renewal Charges

When we’ve placed the tenants ourselves, we don’t charge any fees for renewing the tenancy. We’ll handle all the back-and-forth with the tenants, prepare and issue the renewal paperwork, update the tenancy agreement, and ensure the deposit and compliance requirements remain valid. It’s all included as part of our standard service — no hidden fees, no surprises.

We manage your property, so you don’t have to.

We handle every aspect of your property management — from maintenance to tenant relations — so you can enjoy peace of mind and maximised returns. Whether you own a single rental or multiple properties, we ensure your assets are well maintained and your tenants satisfied.

 

10%

of monthly rent

A comprehensive service that handles every aspect of managing your property, giving you peace of mind.

    Includes the following services

    24/7 Repair Support

    Round-the-clock assistance for repairs, including emergency out-of-hours service.

    Property Inspections

    Annual property visits to ensure maintenance and compliance.

    Rent Collection

    We collect rent directly from tenants and transfer it to you, all funds are held in a client account.

    Compliance Monitoring

    We will check and arrange for gas safety, EICR, EPC, and other compliance requirements.

    Tenancy Renewals

    Efficient handling of renewals at no extra charge, we will negotiate terms and prepare any documentation

    Vacant Management

    We will visit the property monthly if vacant, our fee will revert to a simple £100 flat fee.

    Landlord Dashboard

    A central online hub, including property documents and details of any ongoing repair requests.

    Tenant Portal

    Contains helpful guides and repair reporting, designed to streamline communication and support.

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    Tenant Find
    £495

    A one-off fee for marketing your property and setting up a new tenancy. This service is only available to landlords enrolled in our full management package and cannot be purchased separately.

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    Additional Services

    In addition to our management fee, we offer a range of extra services such as property certificates for an additional cost. 

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    The Property Redress Scheme

    We are proud members of the Property Redress Scheme (PRS), providing an independent and impartial resolution service in the unlikely event of a dispute. This guarantees that both landlords and tenants have access to a fair and professional complaints process if needed.

    FAQ's

    Do I need a property license?
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    It depends on your property type and location. Some rentals require a landlord license, while others don’t. We can help you check your local council’s requirements and guide you through the process if needed. Contact us for more details.:

    Do you accept non-resident landlords?
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    Yes! We work with landlords from the UK and abroad. You will need to register with HMRC for self-assessment. Contact us to learn more.

    Which parts of London does Landlo cover?
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    We manage properties across London within the M25. If you're unsure whether we cover your area, get in touch, and we'd be happy to help.:

    How does the management fee work?
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    Our management fee is a percentage of the monthly rent, covering everything from tenant support to maintenance coordination. We offer transparent pricing with no hidden fees. Any additional charges can be found in our landlord fees & additional services list.

    Who handles property maintenance and repairs?
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    We coordinate all maintenance and repairs with trusted contractors. You’ll always be informed before any routine work is carried out.

    Are there extra charges when you arrange repairs?
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    We don’t add any surcharges for arranging repair or maintenance work under £2,000 during active tenancies. This means that when you need general repairs or maintenance (e.g., fixing a broken boiler), you only pay the contractor’s fee. We’ll simply pass the invoice to you or deduct the cost from the rent received. For works over £2,000, we charge a 10% surcharge for arranging the repairs. Compliance and additional services listed in our landlord fees may include separate admin charges.

    Join us today!

    We believe in exceptional service with complete transparency—no hidden fees, no lengthy contracts, just hassle-free property management.

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