We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our Website.

Please read this policy carefully. By using our Website, you consent to the practices outlined here.

1. Information We Collect

When you interact with our Website, we may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and other information you provide.

  • Usage Data: IP address, browser type, device information, pages visited, time spent on the Website, and other analytical data.

  • Communication Data: Any information you submit through our contact forms or email enquiries.

2. How We Collect Your Data

We collect your personal data through:

  • Contact Forms: When you fill out a form or send us an enquiry.

  • Cookies and Tracking Technologies: Using cookies to gather information about your interaction with our Website. You can manage your cookie preferences through your browser settings.

  • Analytics: Through third-party services such as Google Analytics to help us understand website traffic and usage patterns.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries or requests submitted through the Website.

  • To improve the functionality, performance, and user experience of our Website.

  • To send you updates or marketing communications, where you have opted in to receive them.

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

We rely on the following lawful bases to process your personal data:

  • Consent: When you submit information through a contact form or opt in to receive communications.

  • Legitimate Interests: To operate, maintain, and improve our Website and services.

  • Legal Obligation: Where processing is necessary to comply with applicable laws.

5. How We Share and Store Your Data

We do not sell, rent, or trade your personal data. However, we may share or store your data with trusted third parties, including:

  • Hosting Providers: To maintain and operate the Website.

  • CRM and Communication Systems: To manage and respond to your enquiries efficiently.

  • Analytics Providers: For Website usage analysis.

  • Legal Authorities: If required by law or to respond to legal processes.

We ensure all third parties process your data securely and comply with applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

7. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain circumstances.

  • Right to Restriction: Request we restrict how we process your data.

  • Right to Object: Object to our processing of your data, including for marketing.

  • Right to Data Portability: Request transfer of your data to another provider.

To exercise any of these rights, please contact us using the details provided below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been handled improperly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your use of our Website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for Website functionality.

  • Analytics Cookies: Help us understand how visitors use our Website.

  • Functional Cookies: Enable enhanced functionality and personalisation.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use parts of our Website.

For full details, please see our Cookie Policy.

9. Security of Your Data

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before submitting any personal data.

11. International Data Transfers

Your personal data may be stored or processed outside the UK or the European Economic Area (EEA). If your data is transferred outside these regions, we ensure that appropriate safeguards are in place to protect your data in line with the requirements of the UK GDPR. These safeguards may include standard contractual clauses or other legal mechanisms to ensure your data is treated securely and in compliance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the Website’s contact forms.